Senzcraft ("Senzcraft", "we", "us" or "our") provides enterprise AI, data and automation products and services. This Privacy Policy describes how we handle personal information collected through our website and related business interactions.
1. Information We Collect
We may collect information that you provide directly to Senzcraft, including your name, business email address, company, job title, telephone number and any information you include when you contact us, request a case study, enquire about our products or services, apply for a role, or otherwise interact with us.
We may also collect limited technical and usage information when you use our website, such as browser type, device information, pages visited, referring pages and similar website analytics information.
2. How We Use Your Information
We use personal information to respond to enquiries, provide requested information, communicate about Senzcraft products and services, manage business relationships, evaluate employment applications, improve our website and offerings, maintain security, and meet applicable legal and regulatory requirements.
Where appropriate, we may also use business contact information to communicate relevant Senzcraft updates or insights. You can ask us to stop such communications at any time.
3. Legal Bases and Your Choices
Where applicable law requires a legal basis for processing, we process personal information based on one or more appropriate grounds, including your consent, performance of a contract or steps requested before entering into a contract, our legitimate business interests, and compliance with legal obligations.
Depending on where you are located, you may have rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights are subject to applicable law and may not apply in every circumstance.
4. How We Share Information
We do not sell personal information. We may share information with service providers and technology partners that support our website, communications, hosting, analytics, business operations or delivery of services, where reasonably necessary for those purposes.
We may also disclose information where required by law, regulation or legal process, or where reasonably necessary to protect Senzcraft, our clients, users or others.
5. International Data Transfers
Senzcraft works with clients, partners and service providers across multiple countries. Personal information may therefore be processed outside the country in which it was originally collected. Where required, we use appropriate safeguards for international transfers of personal information.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, legal, accounting and security requirements. Retention periods may vary depending on the nature of the information and the relationship involved.
7. Security
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No method of transmission or storage can, however, be guaranteed to be completely secure.
8. Cookies and Analytics
Our website may use essential cookies and, subject to your choices and applicable law, analytics or similar technologies to understand website usage and improve the experience. Where required, non-essential cookies should only be used after appropriate consent.
You can manage available cookie choices through the cookie controls provided on the website and through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Senzcraft is not responsible for the privacy practices of third-party websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The current version will be published on this page with its effective date.
11. Contact Us
For privacy questions, requests or concerns, contact Senzcraft at info@senzcraft.com.